Tracker showing offline, wrong location or no alerts? Most problems come from wiring, power, SIM data or an expired plan. Our support team and technicians help you fix it fast.
Common problems we fix
- Device offline or not updating location
- No ignition or theft alerts
- Wiring loose after a battery change or accident
- SIM data finished or plan expired
- App login and password problems
How to get help
- Chat with us on this website (bottom right)
- Call our support team during call-centre hours
- In our installation PIN codes a technician can visit; elsewhere we guide your mechanic on video
Buy online, delivered anywhere in India
Order on this website and we deliver free to every state and union territory: Andhra Pradesh, Telangana, Karnataka, Tamil Nadu, Kerala, Maharashtra, Delhi NCR, Uttar Pradesh, West Bengal, Gujarat, Rajasthan, Odisha, Madhya Pradesh, Bihar, Punjab, Haryana and more. Customers in Visakhapatnam, Vijayawada, Hyderabad, Guntur, Rajahmundry, Kakinada, Nellore, Tirupati, Warangal, Bengaluru, Chennai, Mumbai, Pune, Delhi, Noida, Gurugram, Kolkata, Ahmedabad, Jaipur, Lucknow, Bhubaneswar, Kochi, Coimbatore, Indore, Nagpur and Patna and smaller towns order the same way. Pay securely online (UPI, cards, net banking). In our installation PIN codes you can add installation by our technician at checkout; everywhere else we guide your mechanic on phone and video.
Questions
My GPS tracker shows offline. What should I do?
Check that the vehicle battery is connected and the plan is active, then contact us on chat or phone and we will check the device from our side.
Do you renew expired GPS plans?
Yes. Buy a renewal from the Subscription for GPS Tracker item in our store.